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FAQ

Shipping

How much is shipping?

Shipping is calculated at checkout from your address and the items in your cart. Black Friday / Cyber Monday: Free Shipping For USA Orders Over $75, Ends Nov 30.

When will my order arrive?

Orders ship within 7 business days, most within 3 to 4. Please allow 2-3 weeks for delivery.

If you still have not received your order after 3 weeks, email info@wearsomethingelse.com with your order# in the subject line.

Do you ship outside the U.S.?

Yes. Shipping is calculated at checkout. The buyer pays any duties and customs costs for orders shipping outside of the U.S.

What if my address is wrong or my package goes unclaimed?

If the courier considers your address insufficient, the shipment is returned to our facility, and you pay for reshipment once we have confirmed an updated address with you.

Shipments that go unclaimed are also returned to our facility, and you pay for the reshipment back to yourself.

Returns

Can I return my order?

All sales are final. Exchanges only. Items that arrive damaged or defective are replaced.

How do exchanges work?

Your item must be unused, in the same condition that you received it and in its original packaging, and we require a receipt or proof of purchase.

Exchanged items may be subject to a 35% restocking fee; damaged or defective items are replaced free.

Email info@wearsomethingelse.com and send your item to the address shown on the shipping label or packing slip. You pay the shipping for the exchange, and shipping costs are non-refundable.

For more expensive items, consider a trackable shipping service or shipping insurance. We don’t guarantee that we will receive your returned item.

My item arrived damaged or defective. What do I do?

Email a photo of the damage within 30 days of delivery to info@wearsomethingelse.com with your order# in the subject line and we will send a replacement. You do not need to send the damaged item back.

Full details are in our Return Policy.

Sizing

How do I find my size?

Choose your size on the product page. Most clothing pages have a Size Chart tab with the measurements for each size.

Payment

How can I pay?

PayPal, credit cards, Apple Pay and Google Pay. Prices are in US dollars (USD).

Contact

How do I contact you?

Email info@wearsomethingelse.com with your order# in the subject line.